Floor Manager
£££ to £20,000 + Bonus & Benefits
sector Retail Department Store
location Colne, Lancashire
type Permanent
Our client is a well-established and highly successful independent trading group. Their dynamic trading formula combines major branded merchandise, from fashion to footwear, homewares to accessories, within unique large format edge of town retail destinations. Their quality and variety of product is matched by superlative standards of customer service. They now seek a talented and ambitious retailer who is capable of exploiting fully the enormous potential of the Home offer within their new flagship department store in Colne, Lancashire.
Reporting directly to the Trading Manager of Home your key objective will be to provide leadership, commercial guidance and inspiration to staff and concession partners. As the brand “ambassador” you will play a pivotal role in providing clear direction on the company’s operating methods and retail philosophy as well as potentialising sales and profit through people, product and promotions.
We are looking for an enthusiastic individual with excellent organisational and motivational skills. Someone who instinctively delivers the highest possible levels of customer service and care with a focus on sales and maximising opportunities. Your experience in large scale high volume retail operations or multi site management will include the proven ability to think and act cross-functionally at all levels of seniority. Ideally you already have worked with a leading Department Store or High Street Chain and have extensive home product experience.
ref V009895
contact morven@rmc-recruitment.com
Store Manager
£££ to £17,000
sector Retail
location Edinburgh
type Permanent
Our client is an expanding and progressive organisation within the not-for-profit sector. This volunteer supported foundation operates over 170 stores UK-wide and is proud of their heritage, achievements and values within the charity market place.
You will be responsible for the trading performance of a high-street shop and the achievement of consistently high standards of visual presentation, operational efficiency and profitability. Your influence will extend to all areas of the business from staff recruitment, training and development through to managing stock generation and controlling income and expenditure.
In addition to proven retail experience, you’ll need the maturity, charisma and diplomacy necessary to generate enthusiasm as well as compliance within a dedicated volunteer workforce. As the organisation's brand ambassador within the local community, you’ll engage with people from all walks of life and you must be capable of identifying and capitalising upon local trading opportunities.
ref V009896
contact morven@rmc-recruitment.com
Senior Manager - Customer Services
£££ to INR 20 Laks + Car, Driver & Bonus
sector Fashion Clothing / Homewares / Lifestyle
location Mumbai, India
type Permanent
Your key objective is to devise and implement a best in class customer services strategy. This will entail further strengthening and developing the standards of customer service and satisfaction for one of India's best known and respected retail companies.
In essence you will align the company's customer service strategy to its retail business plan and key performance indicators. This facilitative role involves working closely with store management teams across business. In addition you will assist the CEO to achieve corporate KPI by devising and implementing new and improved means of positively enhancing the customer shopping experience. Your success will be measured by its impact on top line sales, bottom line profitability and consistently positive consumer satisfaction ratings.
ref V009793
contact amanda@rmc-recruitment.com
Senior Manager - Operations
£££ to INR 20 Laks + Car, Driver & Bonus
sector Fashion Clothing / Homewares / Lifestyle
location Mumbai, India
type Permanent
The role of Senior Manager - Operations is a multifaceted one. The main focus is to align people, systems and processes behind retail business goals and thereby achieve or exceed planned top line sales, bottom line profit and growth in market share.
One of the key objectives of this role is to ensure that current and future stores consistently operate much more efficiently, cost effectively and productively. In addition, the overall standard of retail operation should be consistent with international “best practice”.
This will be a highly influential and strategically important role. The ideal candidate will be an experienced Flagship / Senior Store Manager or Area / Regional Manager. Working closely with buying, merchandising, marketing, distribution, finance, IT, security, property, human resources and other central business functions, and supporting store & field management teams, he or she will play a pivotal in raising and maintaining “best in class” store operating standards.
Success in this role will be measured in terms of your ability to drive down costs, eliminate waste, reduce shrinkage, improve service delivery, better control of store operating costs and making productivity gains across all aspects of store operations. This should result in a consistent improvement in the delivery of world class retail service and a sustained improvement store trading performance.
ref V009782
contact amanda@rmc-recruitment.com
Retail Manager
£££ to £50,000 + Package
sector Shopping Centres
location South-East England
type Permanent
Our client seeks a very talented and ambitious individual to become a key member of the management team for this exciting retail and tourist destination. You will forge very close working relationships with all retail tenant partners to create a "centre of excellence" in terms of customer satisfaction, visual excitement and store presentation. You will take a pro-active partnership approach to help tenant retail brands to maximise their full trading potential.
This will include detailed analysis of tenant performance to identify areas of weakness / opportunity, and to provide a comprehensive package of support to each brand in terms of practical guidance, training and mentoring to help them improve performance. You will also act as the "guardian" of visual presentation standards within the centre, and ensure that every tenant problem / issue is dealt with in a prompt and professional manner.
This is a front-line, hands-on role which requires high levels of energy, enthusiasm and diplomacy. It is vital that you are able to generate a culture of collaboration and participation with tenants, whilst simultaneously ensuring that standards are achieved and enforced consistently throughout the centre. The ultimate objective is to drive sales performance, tenant profitability and customer satisfaction.
Success in this role should quickly lead to further career development within the organisation; if you have the desire, ambition and experience to succeed, then this is a very direct pathway to Centre Management and beyond within this fast-expanding international portfolio.
They are looking for at least 3-5 years operational experience with a blue-chip retail, department store or shopping centre environment. We are looking for inspirational leadership qualities and a passion for delivering service excellence through teamwork. To succeed in this demanding role, you must combine entrepreneurial and commercial thinking with very sound financial, analytical and operational skills.
ref V009873
contact morven@rmc-recruitment.com
Area Manager
£££ to £45,000 + Generous Package
sector Family Fashion
location Buckinghamshire / Oxfordshire
type Permanent
A highly organised and motivated individual is being sought by our client, one of the largest, privately owned, UK fashion retailers . They have recently invested heavily in rebranding the store portfolio and strengthening the appeal of the brand and are enjoying a period of continuous growth and impressive trading results.
Candidates must have an excellent track record of delivering results in a family fashion retail environment. Previous multi-site fashion retail experience is essential for this role as well as enthusiasm and commitment to drive the business forward through your people.
The majority of your time will be spent developing store management talent, ensuring area-wide customer satisfaction and product quality, managing individual store compliance with company standards, improving store and area financial performance and working closely with the store teams to maximise profitability.
ref V009874
contact morven@rmc-recruitment.com
Area Manager
£££ to £45,000 + Generous Package
sector Family Fashion
location Norfolk / Suffolk / East Anglia
type Permanent
A highly organised and motivated individual is being sought by our client, one of the largest, privately owned, UK fashion retailers . They have recently invested heavily in rebranding the store portfolio and strengthening the appeal of the brand and are enjoying a period of continuous growth and impressive trading results.
Candidates must have an excellent track record of delivering results in a family fashion retail environment. Previous multi-site fashion retail experience is essential for this role as well as enthusiasm and commitment to drive the business forward through your people.
The majority of your time will be spent developing store management talent, ensuring area-wide customer satisfaction and product quality, managing individual store compliance with company standards, improving store and area financial performance and working closely with the store teams to maximise profitability.
ref V009871
contact morven@rmc-recruitment.com
Assistant Manager
£££ to £19,000 + Bonus & Benefits
sector Retail
location North Devon
type Permanent
If you have a passion for retail, plus the confidence and drive to make a real difference, you’ll find Marks & Spencer Outlet is the place to realise your full managerial potential. Marks & Spencer are the leading player within the growing Outlet sector, offering all the quality you’d expect, but at discounted high street prices. They have an exciting plan for future growth, and now is your chance to join in the success at their store based at Atlantic Village, Bideford.
Your role will be to assist in driving sales and profitability whilst establishing first class standards of store presentation and customer care. Controlling all aspects of a fast moving business, you will help to lead and inspire an enthusiastic team in a hands-on manner. Ideally you will possess managerial or department / sales management experience gained within a lively customer focused leading chain, fashion or department store business.
ref V009872
contact morven@rmc-recruitment.com
Concession Manager
£££ to £18,000 + Commission & Benefits
sector Retail
location Shiremoor, Newcastle Upon Tyne
type Permanent
Our client is a highly successful retailer operating over 150 quality fashion concession and standalone stores throughout the UK. The company now seeks a talented individual to manage their ladieswear concession at Shiremoor in Newcastle. The unit is sited within Boundary Mill, an exciting and distinctive destination Department Store offering hundreds of top name branded product.
As the Concession Manager you will drive sales and profitability, maximising the impact of the brand through first class merchandise presentation, stock control and customer care. Controlling all aspects of a fast moving business, you will lead and inspire an enthusiastic team and create a real passion for sales and service. Ideally we are looking for someone who possesses managerial or supervisory experience gained within a lively customer focused environment.
ref V009857
contact morven@rmc-recruitment.com
Store Manager
£££ to £17,000
sector Retail
location Leeds
type Permanent
Our client is an expanding and progressive organisation within the not-for-profit sector. This volunteer supported foundation operates over 170 stores UK-wide and is proud of their heritage, achievements and values within the charity market place.
You will be responsible for the trading performance of a university campus shop and the achievement of consistently high standards of visual presentation, operational efficiency and profitability. Your influence will extend to all areas of the business from staff recruitment, training and development through to managing stock generation and controlling income and expenditure.
In addition to proven retail experience, we are seeking an innovative individual with the maturity, charisma and diplomacy necessary to generate enthusiasm as well as compliance within a dedicated volunteer workforce.
As the organisation's brand ambassador within the local community, you’ll engage with people from all walks of life and you must be capable of identifying and capitalising upon local trading opportunities.
ref V009848
contact morven@rmc-recruitment.com
General Manager
£££ to £45,000 + Benefits
sector Large, Complex Superstore Format
location Central Scotland
type Permanent
Key Responsibilities
- Managing and controlling the overall operation of the store in line with company policies and procedures
- Management of full P&L and budget accountability through effective management of your team
- Driving sales growth and profit margin
- To recruit, retain and develop the store team to achieve the business plan
- Maintaining high levels of customer service
- Store standards, including availability levels and standards of presentation
- Ability to develop sales and forge effective relationships with local businesses and institutions through local marketing
Key Attributes
- “people person” with strong training and development skills
- Excellent communication skills with an ability to proactively deliver results
- Strong sales skills and commercial acumen
- Excellent store merchandising standards
- Excellent customer service standards with an ability to engage with the customer
- Experience of managing a high profile, high turnover retail store, within a large square footage environment
ref V009846
contact morven@rmc-recruitment.com
Sales Floor Manager
£££ to £25,000 + Benefits
sector Non-Food Superstore
location Central Scotland
type Permanent
Our client is an established, household name who is looking for a Sales Floor Manager in their largest operation in Central Scotland.
If you are looking for a managerial role that combines selling with great customer service and allows you to take ownership of the store then this could be the role for you.
With a proven track record in driving sales, customer service and retail management, you will be an enthusiastic, inspirational and commercial manager who possess excellent interpersonal skills and has the ability to take a hands on approach. Your focus will be on driving great results and you will be keen to build on your existing skills and experience with a successful and growing company. Candidates must have experience of managing a large retail sales floor team.
ref V009847
contact morven@rmc-recruitment.com
Store Manager
£££ to £17,000
sector Retail
location Weston-Super-Mare, Avon
type Permanent
Our client is an expanding and progressive organisation within the not-for-profit sector. This volunteer supported foundation operates over 170 stores UK-wide and is proud of their heritage, achievements and values within the charity market place.
You will be responsible for the trading performance of a high-street shop and the achievement of consistently high standards of visual presentation, operational efficiency and profitability. Your influence will extend to all areas of the business from staff recruitment, training and development through to managing stock generation and controlling income and expenditure.
In addition to proven retail experience, you’ll need the maturity, charisma and diplomacy necessary to generate enthusiasm as well as compliance within a dedicated volunteer workforce. As the organisation's brand ambassador within the local community, you’ll engage with people from all walks of life and you must be capable of identifying and capitalising upon local trading opportunities.
ref V009845
contact morven@rmc-recruitment.com
UK Retail Trading Director
£££ to £65,000 + Bonus & Benefits
sector International Fashion
location Central London (extensive UK travel)
type Permanent
Our client is a major international brand, operating through both Wholesale as well as Retail Concession channels. This organisation has a well established brand heritage, and they have become synonymous with stylish and contemporary Womenswear.
Their ambitious strategic business plan envisages significant investment in UK retail store and brand development, and they now seek a top flight Trading Director to maximise the enormous commercial potential of their retail Concession proposition.
Reporting directly to the UK Managing Director, your role will be to spearhead all day-to-day retail trading across the UK, providing practical leadership, guidance and direction to store and field management teams. You will build a culture of enthusiasm and performance, building sales, profitability and brand loyalty by championing first class standards of visual presentation and customer service and satisfaction.
You will also build and nurture effective relationships with host store groups, external business partners and Head Office and Wholesale division colleagues. You will act as both Brand Ambassador as well as “champion” of the retail division.
In addition, your influence will extend to every area of the retail business, including product selection, marketing, CRM and project management and new store openings. It is therefore vital that you possess the cross-functional experience and “merchant” skills and commercial acumen to drive the business forward.
This is a rare opportunity to shape the future direction of a major International brand - future career prospects within this truly global business are exceptional.
ref V009802
contact morven@rmc-recruitment.com
Warehouse Manager
£££ to £25,000 + Pension Scheme
sector Shopping Centres
location Central Scotland
type Permanent
An experienced warehouse / stockroom manager is required for an expanding specialist retailer in Central Scotland.
Reporting to the company's Operations Manager, you will be responsible for all activity and stock at their central warehouse. Leading a small, enthusiastic team you will ensure that stock is correctly received and stored appropriately, orders are picked and dispatched on time through third party carriers, and that all stock control records are kept up to date and accurate.
You will be an experienced team leader and skilled at allocating people and materials to meet varying workloads in a fast paced, deadline driven operation. An understanding of Key Performance Indicators, management reporting and computerised stock systems is essential.
This is a key role in the company's development and you will be expected to contribute ideas and knowledge to assist in the expansion of the business over the next few years.
ref V009812
contact tony@rmc-recruitment.com
Store Manager
£££ to £17,000
sector Retail
location Bournemouth
type Permanent
Our client is an expanding and progressive organisation within the not-for-profit sector. This volunteer supported foundation operates over 170 stores UK-wide and is proud of their heritage, achievements and values within the charity market place.
You will be responsible for the trading performance of a high-street shop and the achievement of consistently high standards of visual presentation, operational efficiency and profitability. Your influence will extend to all areas of the business from staff recruitment, training and development through to managing stock generation and controlling income and expenditure.
In addition to proven retail experience, you’ll need the maturity, charisma and diplomacy necessary to generate enthusiasm as well as compliance within a dedicated volunteer workforce. As the organisation's brand ambassador within the local community, you’ll engage with people from all walks of life and you must be capable of identifying and capitalising upon local trading opportunities.
ref V009805
contact morven@rmc-recruitment.com
To apply for any of these positions or to request more information, or simply to register your details for other positions, please either email your CV to the relevant consultant or go to the Candidates Registration page.
Alternatively you can request a personal history form from info@rmc-recruitment.com or phone +44 (0)1786 475615
Retail Management Consultants Limited | Registered in Scotland No. SC105380 | Head Office - Pavilion 2 | Castlecraig Business Park | Players Road | Stirling | FK7 7SH | UK
t: +44 (0)1786 475615 | e: info@rmc-recruitment.com
t: +44 (0)1786 475615 | e: info@rmc-recruitment.com
