Operations Management
£££ to £50,000 + Excellent Benefits
sector Retail Property
location South Midlands
type Permanent
Our client owns and operates an iconic retail destination in the South Midlands. As part of their development plans they are now recruiting an experienced facilities/building services professional to lead the facilities team at the site.
You will be responsible for maintaining the highest standards in every aspect of Operational & Facilities services including Security, Cleaning, Gardening and Maintenance leading a team of in-house staff and of subcontracted professionals.
The key responsibilities are:
- Building Maintenance / Plant Maintenance
- Renovations, upgrades and new installations
- Manage and control of all contracted services
- Budgets and Purchasing
- Oversee the operational management of Security, Cleaning, Maintenance, Car Parking, Gardening / Landscaping
Their ideal candidate will have:
- Similar Facilities Management and/or Operational experience – strong technical skills are essential
- Good organisational, communication and management skills – autonomous, flexible, proactive and hands-on, as well as able to work under pressure
- Customer Service orientated – focused on enhancing the customer experience
- Physical fitness
The salary and benefits package is very attractive and reflects the ambitions of this forward thinking business.
ref V009773
contact tony@rmc-recruitment.com
Retail Manager
£££ to £50,000 + Package
sector Shopping Centres
location South-East England
type Permanent
Our client seeks a very talented and ambitious individual to become a key member of the management team for this exciting retail and tourist destination. You will forge very close working relationships with all retail tenant partners to create a "centre of excellence" in terms of customer satisfaction, visual excitement and store presentation. You will take a pro-active partnership approach to help tenant retail brands to maximise their full trading potential.
This will include detailed analysis of tenant performance to identify areas of weakness / opportunity, and to provide a comprehensive package of support to each brand in terms of practical guidance, training and mentoring to help them improve performance. You will also act as the "guardian" of visual presentation standards within the centre, and ensure that every tenant problem / issue is dealt with in a prompt and professional manner.
This is a front-line, hands-on role which requires high levels of energy, enthusiasm and diplomacy. It is vital that you are able to generate a culture of collaboration and participation with tenants, whilst simultaneously ensuring that standards are achieved and enforced consistently throughout the centre. The ultimate objective is to drive sales performance, tenant profitability and customer satisfaction.
Success in this role should quickly lead to further career development within the organisation; if you have the desire, ambition and experience to succeed, then this is a very direct pathway to Centre Management and beyond within this fast-expanding international portfolio.
They are looking for at least 3-5 years operational experience with a blue-chip retail, department store or shopping centre environment. We are looking for inspirational leadership qualities and a passion for delivering service excellence through teamwork. To succeed in this demanding role, you must combine entrepreneurial and commercial thinking with very sound financial, analytical and operational skills.
ref V009873
contact morven@rmc-recruitment.com
Leasing Manager
£££ Excellent Salary + Big Company Benefits
sector Retail
location South Midlands
type Permanent
Our client operates one of the most iconic retail and tourist destinations in the UK. Recognised as the leading provider of luxury brands at achievable prices, they are now actively recruiting a Leasing Manager.
Reporting to the Leasing Director, you will coordinate the leasing processes for the site, liaising closely with colleagues and external advisors, to ensure the timely and accurate issuing and completion of all contracts and other lease documents.
In addition you will manage the regular flow of detailed information about the current trading success of existing tenants and the number and nature of enquiries from new brands who are interested in moving to the site.
You will inevitably become one of the main contacts for the retail brands. Coordinating the business to business marketing for the site will be a key element of this role as well as ensuring that marketing materials are kept current and relevant.
If you are a graduate with around 3 years post graduate work experience in retail or property and have an avid interest in dynamics of the retail industry and its trends, we want to hear from you. You will need excellent interpersonal and communication skills, be well organized and able to deal with detail while working in a busy environment.
ref V009813
contact tony@rmc-recruitment.com
Chief Executive Officer
£££ c. £120,000 + Substantial Bonus, Generous Ex-Pat Package and Long-term Incentives
sector Retail Property
location Mumbai, India
type Permanent
Our client is a blue-chip Indian conglomerate which has rapidly become a major player in the global steel industry. They have recently joined forces with a UK based independent company with an established reputation as one of the leading manufacturers of profiled metal sheeting to the UK building industry. This new joint venture will specialise in the design, manufacture and installation of structural metal decking for major construction and infrastructure projects in India. Their USP will focus around providing innovative, high quality products at competitive prices, with time precision delivery, underpinned by superlative technical and product support to satisfy the needs of demanding customers.
We now seek a talented and very dynamic CEO to spearhead this major new business initiative.
The successful candidate will be a talented and dynamic senior executive with a detailed knowledge and understanding of the construction industry, and ideally with specialist knowledge and experience of steel/metals and related product sectors.
A graduate with 10 years plus construction management experience ideally gained with blue chip companies in a variety of increasingly demanding and complex senior level roles. Candidates will have first class technical, financial, professional, managerial and leadership skills.
In addition they should possess an impressive record of personal and career achievement gained with internationally renowned construction companies. Extensive experience of working in India or a similar emerging market will be of particular value, as will the ability to thrive within a complex, multi-cultural and multi-ethnic working environment. It is critically important that you are able to adapt to the unique business and cultural protocols in India, and that you quickly learn the needs, wants and psyche of Indian clients / customers.
The CEO will be an exceptional individual, someone who is tough minded, shrewd and astute but also flexible and results focussed. This is a very ‘hands on’ role and demands high levels of intellect, energy and motivation to drive major construction/installation projects forward.
To succeed in this demanding role you will need to be a most accomplished “all rounder.” In addition to first class technical and construction design skills you will be numerate, analytical, IT and financially literate. This high profile role demands that you win and retain the trust and confidence of the key investors and your personal ability to deliver a series of major construction projects on time and within budget and to the required standard of finish.
Candidates should possess strong intellect, energy ambition and motivation. You will need strong leadership skills and be prepared to drive change where required whilst retaining the trust and respect of the board of directors, all stakeholders, senior management team and staff.You will be a first class communicator and motivator with a proven track record of commercial success where you demonstrated high levels of accountability within a competitive market place.
ref V009748
contact james@rmc-recruitment.com
Leasing Manager (X2)
£££ to INR 10 Laks
sector Retail Real Estate / Property
location Mumbai, India
type Permanent
RMC India has been retained by one of India's best known and most respected businesses to recruit two talented and dynamic Leasing Managers to spearhead the profitable expansion and development of their shopping centre brand across major cities in India. Our client has extensive industrial and commercial interests in Europe, Asia and North America and enjoys a multi billion dollar annual turnover and profit. In addition it has the financial muscle and a prestigious, blue chip New York based joint venture partner, needed to ensure commercial success in India.
We are looking for two exceptional Leasing Managers with an impressive record of achievement gained with a leading real estate business. Tough minded high achievers with the commercial acumen, financial awareness, communications, negotiating & pragmatic business skills needed drive the business forward.
Desired Candidate Profile:
- Intellectually robust graduate, Results driven with passion to succeed
- Strong commercial and planning skills
- Influence internal/external partners & deal with ambiguity / change
- Keen negotiator and presenter of ideas
- Proven track record of commercial success
Key Tasks:
- Develop and implement an agreed retail property leasing strategy
- Business planning, budgeting, forecasting and reporting
- Ensure all available retail space is leased in a timely and effective manner taking account of product mix, tenant mix, brand adjacencies and legal requirements to maximise rental income
- Successfully manage leasing of both new and existing shopping centres plus the re-leasing of vacant retail stores
- Ensure quality covenants are obtained & checked thus minimising risk by ensuring the financial standing of potential & existing clients
- Taking corrective action to ensure the optimum revenue stream
- Management of the tenant incentive and capital alterations budget ensuring value for money
- Ensure the legal process is managed smoothly and quickly in close co-operation with the legal advisors to the advantage of tenants & landlord
- Management of property leasing agents
- Act as an ambassador for the business; promoting the company’s image, values and objectives at all times
- Create and maintain effective business to business relationships with the representatives of anchor tenants
- Ensure that tenants fulfil their lease obligations
ref V009751
contact amanda@rmc-recruitment.com
Shopping Centre / Asset Manager
£££ to INR 20 Laks
sector Retail Property
location Surat, India
type Permanent
RMC India has been retained by one of India's best known and most respected businesses to recruit a talented and dynamic Shopping Centre Manager to drive the trading performance of the SC, establishing and maintaining it as a desirable shopping destination, a safe environment for customers to regularly visit and a successful location for retailers to trade from.
Our client has extensive industrial and commercial interests in Europe, Asia and North America and enjoys a multi billion dollar annual turnover and profit. In addition it has the financial muscle and a prestigious, blue chip New York based joint venture partner, needed to ensure commercial success in India.
Desired Candidate Profile:
We are looking for an exceptional Shopping Centre Manager with an impressive record of achievement gained with a leading retail, entertainment, hospitality business. A tough minded high achiever with the commercial acumen, negotiating and pragmatic business skills needed drive the business forward. Successful candidates will have previous management experience gained within a high profile Shopping Centre / Hospitality / Entertainment / Leisure environment.
The key objective of this challenging role is to operate the Shopping Centre as a profitable business, maximising investment income and asset value / appreciation. Secondly it is to drive forward the Shopping Centre’s retail trading performance, establishing and maintaining it as a desirable destination for shoppers creating a safe environment for customers to regularly visit and a successful location for retailers to trade from.
Key Tasks:
- Continually improve the quality of customers shopping experience
- Marketing and market liaison
- Administrative accounting and accurate financial reporting
- Health & Safety
- Relationships with local authorities and key stakeholders
- Strong leadership, communication and presentation skills
- Develop and implement an agreed retail property leasing strategy
- Business planning, budgeting, forecasting and reporting
- Ensure all available retail space is leased in a timely and effective manner taking account of product mix, tenant mix, brand adjacencies and legal requirements to maximise rental income
- Successfully manage the leasing of both new and existing shops
- Create and maintain effective business to business relationships with the representatives of anchor tenants
ref V009752
contact amanda@rmc-recruitment.com
Tenant Finance Manager
£££ to £60,000+ Bonus & Pension
sector International Shopping Centres
location Glasgow
type Permanent
Our client is a leading player in Shopping Centre Asset Management and Consultancy Services. They manage a wide portfolio of specialist Shopping Centre destinations throughout Europe. This specialism means that internationally accepted standards of Centre Management are installed and maintained to rigorous levels.
A key aspect of their unique approach is their dedicated Retail Focus, enabling Tenant Principals and Store Managers to benefit from established retail and management procedures geared towards the mutual success of both Landlord and Tenant, working in partnership. This organisation effectively act as a "one stop" solution for Investors and Developers, and provide a comprehensive range of client services including Centre Management, Facilities Management, Marketing, Tenant Leasing, Treasury, etc.
This brand new role is a hybrid Asset Management / Lease Management / Audit, based out of their Glasgow office, but as the person would be involved with individual centre's admin staff and treasury depts, there would be some travelling involved across Europe.
Key headline responsibilities are as follows;
- Getting the tenant debts down to the best in class
- Ensuring the links between the centre team and treasury are strong
- Providing due diligence info for potential buyers
- Ensuring the financial info provided is quality assured
- Assessing treasury suppliers in centres
- Minimising landlord contributions through the management of the service and promo charges
- Ensuring the year end reconciliations are done promptly and accurately
- Manage tenant leases and flag up renewals etc.
- Benchmarking and analysing KPI trends
- Ensuring document control and info libraries
- Ensuring the Glasgow office is slicker on delivering admin tasks such as expense claims, travel, fee collection
Key skills;
- A finance/accounting/auditing background with knowledge of credit control
- A systems and process person with good IT skills
- An excel and database wizard
- Personality, drive and passion are also needed!
ref V009699
contact tony@rmc-recruitment.com
To apply for any of these positions or to request more information, or simply to register your details for other positions, please either email your CV to the relevant consultant or go to the Candidates Registration page.
Alternatively you can request a personal history form from info@rmc-recruitment.com or phone +44 (0)1786 475615
Retail Management Consultants Limited | Registered in Scotland No. SC105380 | Head Office - Pavilion 2 | Castlecraig Business Park | Players Road | Stirling | FK7 7SH | UK
t: +44 (0)1786 475615 | e: info@rmc-recruitment.com
t: +44 (0)1786 475615 | e: info@rmc-recruitment.com
